财政援助和奖学金办公室
北基金会大厅120室
318 Meadow Brook Road
Rochester ,
MI
48309-4454
(location map)
(248) 370-2550
[email protected]
Office Hours:
M-F 8 a.m. - 5 p.m.
Have your Grizzly ID ready
Summer Office Hours:
May 15 - June 30: 9 a.m. - 5 p.m.
July 1 - July 14: 8 a.m. - 5 p.m.
July 15 - August 18: 9 a.m. - 5 p.m.
OU school code: 002307
Student employment contact: [email protected]
我们致力于确保您能够 access our website. 有关技术资源的协助，请联系OU Student Technology Center.
How to Pay / eBill
Oakland University uses an electronic billing and payment system known as eBill. eBill is a mobile friendly site designed to work on all your devices including your PC, smart phone and tablet.
eBill is available 24/7 to view your student account activity, view your billing statement, enroll in a payment plan, pay your bill, and much more!
如果您的OU NetID已过期，您可以 重新激活您的NetID (OU电子邮件用户ID).
请注意:如果您尝试在Mac上使用Safari访问eBill，可能会遇到困难. It's best to use a different browser for eBill -- we recommend Chrome.
电子账单通知
学生们，设置你的公开大学电子邮件帐户(@oakland).edu)，以确保收到电子帐单结单通知, 1098-T tuition statements, 付款计划分期付款变更, upcoming scheduled payments and installment payment dates and scheduled payment failures. 您将收到一封电子邮件通知到您的 OU email account. 您有责任检查您的OU电子邮件. 如果你没有设置你的OU的电子邮件帐户(@奥克兰.Edu)，您将不会收到通知. 未能收到电子通知不能免除您在指定的付款到期日所要求的付款.
通过短信通知电子账单
学生和授权用户可以选择通过短信接收电子账单通知，如分期付款计划和定期付款提醒. In eBill, select “Personal Profile” from the “My Profile Setup” menu on the Home page, then “My Profiles” to opt-in to text message notifications If you have not already, 您需要注册两步验证，然后在“安全设置”选项卡上添加您的手机号码.
学生可以授权家长或其他第三方访问电子账单系统查看学生账户余额, enroll in payment plans, and make payments. 授权用户也可以被授权接收eBill报表和1098-T学费报表的通知. Students can log in to eBill to set up an authorized user using the instructions below.
如何在电子账单中添加授权用户
用屏幕截图打印说明.
- 在OU首页选择“邮箱”.
- Log into MySAIL using your NetID (OU email user ID) and password.
- 在“常用服务”菜单中选择“电子帐单”.
- Click Authorized Users from the My Profile Setup 菜单在右手边.
- Select Add Authorized User and enter the email address of the person you are adding and select access, click Continue.
- Agree to the terms and conditions (you may also print them) and click Continue.
To make a payment in eBill, you will need your NetID (OU email user ID) and password. Electronic payment confirmations will be sent to the student's OU email.
在线支付方式包括:eBill是一个移动友好的网站，可以在你的所有设备上工作，包括你的PC, smart phone and tablet.
- Electronic check using a checking or savings account bank routing and account number. There is no fee to pay by electronic checking and savings accounts.
- 借记卡作为在线支票账户时，使用与借记卡相关联的路由号码和账号. NOTE: when using your debit card as an online checking account, your debit card number is not the account number used for online checking; you may need to contact your card issuer to obtain the account number needed.
- 信用卡或借记卡通过第三方处理器. The processor accepts VISA, MasterCard, 美国运通和发现, 再加上便利费2.95% (minimum $3.00)为国内发行的卡片.25% (minimum $3.00)办理国际发行卡的交易. 该费用由处理者评估, not Oakland University, and will not appear on your student account nor be covered by financial aid. 这笔费用的收入直接归处理商所有，用于支付处理信用卡/借记卡支付的成本. The convenience charge is not refundable under any circumstance.
每个学期都有一个付款计划，可以将你的费用分摊到较小的付款中.
Making a Payment
You can make a payment right now by clicking “Make Payment”. The student account will be credited immediately when paying by eBill.
Scheduling Payments
您可以安排付款，以便在预定付款日期自动付款，也可以安排付款计划分期付款，以便在预定付款日期自动付款. 电子帐单系统于每天早上六时处理已定缴款，并于当日送交银行处理. 当电子账单处理了预定的付款后，学生帐户将立即被记入帐户.
请记住，“学生帐户-逾期”将在支付到期金额后5-10分钟内取消. Partial payments will be reflected in the hold amount within 24 hours.
Electronic check, using a checking or savings account bank routing and account number, is available in eBill. There is no fee to pay by electronic checking and savings accounts.
Payments by check, cashier’s check, money order or traveler’s check can be mailed to:
Cashier’s Office
北基金会大厅110室
318 Meadow Brook Road
Rochester MI 48309-4454
所有支票的付款人都是“365英国上市官网”，并且必须包括学生的姓名和灰熊队身份证号码的最后四位数字，以确保正确及时地处理. Receipts will not be mailed; your canceled check is proof of payment. Please allow 5-6 days for mail delivery and payment processing.
A payment drop-box is located outside of the Cashier's Office, 在北基金会大厅的西北角, for payments by check, cashier’s check, 只能用汇票或旅行支票. 信封在付款投递箱上方. 不支付现金. 所有付款都应支付给“365英国上市官网”，并且必须包括学生的姓名和灰熊ID号的最后四位数字，以确保正确及时地处理. Receipts will not be mailed; your canceled check is proof of payment.
教育储蓄计划付款(ESP)
如果您从您的ESP付款，请选择电子转账选项，如果有的话.
Returned Checks
银行因任何原因退回的款项均视为未付款，并可能导致取消注册. A $25.退回的物品将收取00英镑的费用. 直到退回的款项全部付清为止, a hold is placed on the student account that prevents registration, graduation, 以及成绩单和成绩的在线访问.
Student Repayment Options
退回“资金不足”款项(NSF), ‘uncollectible account’, “停止付款”和“帐户关闭”:学生只能使用本票偿还这些项目, certified check, money order, debit card or credit card. 学生不能使用个人支票或ACH(在线支票/储蓄)账户偿还这些项目.
因“无法定位”和“非交易”而退回的款项:学生可以使用任何付款方式偿还这些物品.
多次退回款项的永久限制
When a student reaches ‘3’ returned check and / or ACH payments, their account is placed on the permanent restrictions list for check and ACH payments. 学生只能用本票付款, certified check, money order, 或借记卡/信用卡(网上).
365英国上市官网与 flywire 使国际支付安全便捷. flywire 允许用户(学生，家长等.)几乎可以从任何国家和任何银行付款. 他们也提供很好的外汇兑换率, allowing users to pay in their home currency (in most cases) and save money, 与传统银行相比. 用户将能够通过用户仪表板和电子邮件通知在整个转账过程中跟踪他们的付款进度.
转车要花多少钱? When a user accesses the flywire site using the flywire button above, the first question is: how much does the user want to pay OU? 然后用户可以选择他们想要支付的货币，通常是用户本国的货币. 一旦用户选择了货币， flywire displays the amount of funds the user will need to transfer to flywire 用他们本国的货币. The amount of the payment and the exchange rate are guaranteed for a number of days. If the user does not initiate the transaction in the time specified, the amount transferred to OU could change based on the new exchange rates. Generally the wires are domestic wires for the user since they are wiring to a flywire 用户所在国家的财务合作伙伴.
Students that select to make a payment using US Dollars, even though flywire 支持本国货币，将收取25美元的手续费来处理交易.
If a user needs to make payment from two different bank accounts, 用户应该发起两次付款(每次支付每个银行账户将支付的金额). 然后，用户将按照每次付款的说明进行操作.
有关如何使用 flywire, users may view their Tutorial Video. 有关的详细信息 flywire, please visit the flywire Help page.
New students can view flywire orientation videos in Chinese or English.
If you are having problems with your bank wiring funds to Oakland University using flywire: Please use the 二次授权书 if your bank needs further authorization from Oakland University regarding flywire.
来自美国制裁国家的学生: 如果你的国家在美国的制裁名单上, such as Iran or North Korea, you will not be able to use flywire 把钱转到365英国上市官网. 查看美国制裁国家的完整列表.
中华人民共和国留学生: 不知道为什么要用 flywire 处理您的银行转账? Visit the flywire 网站上关于如何支付的说明 Peoples Republic of China.
Students from India: Visit the flywire website for instructions, including the new Tax Collection regulations, on how to pay in India.
Students from Nigeria: flywire can accept payment in Nigerian Naira.
来自韩国、越南、尼泊尔、泰国、美国、欧洲等其他地区的学生: For additional information regarding payments from these areas, please visit flywire’s 区域支付信息 page.
Translated versions: Arabic, Chinese, French, Hindi, Indonesian, Japanese, Korean, Portuguese, Spanish, Vietnamese
Credit card was denied
请按照错误信息上的说明进行操作，并与您的金融机构联系以获取更多信息. If your card is a debit card there may be a limit on the dollar amount per transaction.
Error message on eBill for ACH or credit/debit card payments
按照错误信息上的说明操作. 如果您不确定错误消息的含义, 打电话给我们提供以下信息:灰熊ID, 你试图支付的金额, last 4 digits of the bank account number or credit card number used, the expiration date, 还有你试图付款的日期. If possible, take a screenshot of the error message or write down the information in the error message.
Payment isn't posted to eBill or credit card was charged twice
Please contact us. Please make sure you have the following information available: Grizzly ID, 你想支付的金额, 信用卡号码的最后四位数字, the expiration date 还有你试图付款的日期.
我不明白为什么我的学生账户会被扣款
The department that charged your account keeps records of your transactions. Contact the department.
我的账户还没有收到经济援助
确保你已经满足了所有的经济援助 requirements.
I have cash
Options available include:
- 去银行或信用合作社买一张银行本票，然后把它寄到出纳办公室，或者把它放在出纳办公室外的付款箱里.
- 去邮局或便利店买一张银行本票或汇票，然后把它寄到银行出纳处，或者把它放在银行出纳处外的付款箱里.
I have a hold on my account
Contact the office that has the hold placed on your account. See a list of holds on the Registrar's website.
你想避免学费诈骗
访问Flywire的网站获取有关的信息 如何避免学费诈骗.
OU provides enhanced protection for your personal information and identity in eBill. 这是通过使用两步身份验证来实现的.
两步身份验证为保护您的信息和确认您的身份提供了额外的安全层.
电子账单用户(学生和授权用户)需要通过选择他们的电子邮件通知首选项来注册两步认证, text, 或者选择使用Google Authenticator应用程序.
Note: When a user chooses the Google Authenticator app for notification, they will receive additional on-screen instructions for downloading. They will then use the Authenticator app to scan a barcode or enter a key, 均由电子账单在屏幕上提供.
OU强烈鼓励用户注册两步身份验证，为敏感的配置文件更改添加额外的安全性. 如果学生或授权用户尚未注册，则在登录时将收到提醒.
Once enrolled, a user can make changes to their Personal Profile by entering the passcode sent to them. If an incorrect passcode is entered, validation fails and no changes are made.
When an eBill user contacts the Financial Aid Office or the Cashier’s Office, 如果用户通过电话365英国上市官网，我们无法提供帮助，直到我们可以验证用户是他们所说的那个人.
如果用户开启了“两步认证”, 当与代表交谈时, 代表可以告诉学生或授权用户，密码将被发送到他们选择的通信方式(电子邮件), text, 或Google Authenticator应用程序). When the user repeats back the passcode sent to their phone/email or Google Authenticator, their identify is confirmed.
(来源:TouchNet Bill+Payment用户指南)